Customer Testimonial


 

 

"I found PrestigeStairs while searching on-line for a company who could replace my old 76'er stairs.  I contacted Prestige Stairs by email to request a preliminary quote which I could use to determine how much I should offer for the house that I was in the process of buying.  Bill emailed me a quote within 2 hours based on the realtor photos I provided from a real estate website.  Bill was able to schedule my stair replacement for the day after we got the keys to the house.  He arrived promptly at 7am and worked incredibly hard until 5pm.  His work ethic was very strong and based on hard work, commitment to detail, cleanliness and customer focus.  He completed right on schedule and budget so that I was able to keep my schedule of other crafts and movers.  I was skeptical about selecting a company from the Internet without having any personal references, but Bill and Prestige Stairs restored my faith in good, hard-working, honest workmanship."

Regards....

 

Ken G.
Mission Viejo, CA

 


 

I would be happy to recommend you and your company. We had our previous railing replaced, with a Craftsman System Paint Grade and Oak hand rail. We also had the Stringers covered.

The work was done in a timely manner, with excellent quality. We used to be embarrassed to have people see our entry way because of the deteriorating railings, but now entering our home you can see the beautiful new railing and stairway.

We would definitely recommend you very highly. The price was very competitive as well.

Thanks,

Mike & Pam E.
Mission Viejo, CA

 


 


Sent: Friday, August 10, 2007 9:49 AM
To: Contact 2007 @ PrestigeStairs. com
Subject: Testimonial
 
Bill- we are extremely pleased with the railing system you put in yesterday.  The design is exactly what we were looking for and the price was literally thousands less than any other quote we got.  Your knowledge and experience is clearly indicated in your work and the short amount of time it took you to do it.   Other contractors said the design we wanted couldn't be done on our stairs and tried to steer us in different directions, but you were able to build and install exactly what we wanted.  Prestige Stairs is a pleasure to work with and we will keep you in mind for our next home!
 
Again, thank you!

Casey A.
Agora Hills, CA

 


 

 

Bill installed our stairs during our house remodel within one day to our satisfaction.  We chose the craftsman style with paint grade balusters and maple rails/post.  Amazingly, we were able to do all the planning by e-mail using digital photos of our old stair case.  

Furthermore, Bill was very accommodating to our remodel schedule as the stairs had to be installed in between wood flooring installation and carpeting.   We were pleased with Bill’s work and we would recommend PrestigeStairs to anyone.

 

L and R McMillen

Westminster, CA

 


 

 

Bill,

 

Thanks so much for the reference, and thanks for that beautiful job you did yesterday!  My wife was really pleased with everything.  I just can’t believe you were able to do all that fine work in so short a time by yourself!  I’m afraid if I had tried to help though, you would have had to charge me more!

 

Thanks again for everything.

 

D. Tilley

La Habra Heights

 

 


 

 

Prestige Stairs was awesome. Working through a remodel is hard enough but Prestige was willing to be flexible with their timing and gave us a quality product on top of that. Our installer did a fabulous job and our stairs give the wow factor to our home. I highly recommend Prestige to my family and friends.

K. Crooks
Huntington Beach

 


 

 

I was very please with the stairs you installed in my house.  Finding a good reliable contractor/carpenter is hard to come by.  I was fortunate enough to find you for the job.  My house had a very plain stairway with carpeted steps and plain iron rails.  Typical of what you see in a 1970s home.  I wanted a traditional wooden stairs and asked for a oak colonial system with paint grade balusters, risers and treads.  In fact, the picture you have on the website of the before and after shots were exactly what I had.  And you delivered.   What impressed me more than the high quality craftsmanship is the professionalism.  You were promptly on time and you completed the job exactly within the timeframe you said you needed to complete the job.  I've been living in a remodeled war zone (my house) for 6 months dealing with contractors coming late and leaving early.  Poor quality of work.  Frustration that just builds up and leave a bad taste in my mouth.  But through all that, every time I look at the stairs, it brings a smile to my face.  Not only for how great it looks but how hassle free the whole deal was.  That is priceless.

 

L. Nguyen

Torrance

 


 

 

Dear Prestige Stairs:
 
I just wanted to send you a letter thanking you the magnificent job you did on my stair remodel.
 
I was very hesitant to hire a contractor from out of the valley, but as the local contractors never returned my calls or never showed up for their estimate appointments, I decided to surf the net.  Your web site was extremely informative and helpful in my decision of how I wanted my stair remodel to be constructed. My e-mail questions and bid were answered promptly, and Bill's attention to my design ideas was very helpful. Cindy called me about my bid, making that personal connection that I so needed to quell my concerns. She answered all my questions thoughtfully and put me at ease. The fact that my project would be completed in one day was hard to believe at first. But the contractor arrived at the appointed time and went to work. He worked non-stop even taking time to answer my questions about the construction. The stair remodel was completed as promised in one day and the workmanship was superb.
 
I finished the stairs with a red oak oil stain and brushed on 3 coats of high gloss polyurethane with amazing results. The stairs are so beautiful and well constructed. Words can not express how very pleased and proud of how the stair remodel turned out. Thank you a thousand times for all your help.
 
 
Sincerely,
 
 
M. Gray
Victorville, CA

 

 

 


 

 

Prestige Stairs installed new stair railings on a shoe rail for our home.  We have fairly new carpet and didn't want to have to cut into it or ruin it in any way so this was the best way to get new railings up.  The railings were installed in only a matter of a few hours and possibly the easiest investment we've made in our house.  Every person I was in contact w/ at Prestige Stairs was professional and courteous.  Every email was answered quickly and my concerns were addressed in a timely manner.  Everyone that has come over to our house since the installations has complimented us on our new railings.  They look great and make our house much safer.  If I knew anyone looking for new railings, I would definitely recommend Prestige Stairs and I'd gladly work with them again in the future. 

 

R. Billingsley

Yorba Linda, CA

 

 


 

 

As my wife and I were planning the updating and remodeling of our home, one area that desperately needed a new look was the stair railing.  The existing railing and banister looked as though they belonged on the stairs outside a cheap motel.  Not knowing where to turn to have them replaced, I did a search on the internet and found Prestige Stairs - and am I glad I did.  Bill was so helpful and prompt with his responses to my inquiries.  After emailing pictures of the existing railing, I received a quote and my new railing was installed within a few days.  Everyone that enters our home is amazed at the transformation.  The new oak banister in the traditional style is a perfect complement to the rest of the interior of our home.  My wife and I appreciated the service we received from Prestige Stairs so much that we promptly contacted Bill again when our daughter moved into her new home and was in need of having her stair banister and rails replaced.  It was no surprise that my daughter was treated with the same courteous service and professional installation.

 

J. Wilson

La Habra

 

 


 

 

Bill, 

 

Thanks for the e-mail.  With all our remodeling, the stairs are my favorite thing.  Working with you was such a positive experience.  Hope your

2007 is happy and prosperous.

 

We love our new stairs!!!  I was a little hesitant contracting with Prestige Stairs because I did not have any previous experience with them or knew of anyone that did.  In the beginning, my only contact was over the internet.  However, after doing some e-mailing and speaking with Bill on the phone, I felt at ease with the company.  All my questions were answered and a date was set for installation.  Bill was at my house at the appointed time, and worked until the stair were installed.  They are beautiful.

Everyone who enters our front door, comments on what a difference it has made to our home.  I highly

recommend Prestige Stairs.   

 

D. Ziebarth,

Fountain Valley

 


 

 

I would be happy to endorse your work to anyone. The solid maple you chose stained and varnished beautifully ( I did the work myself).
Bill  installed a superb stair product for us. He was able to properly bend the rail to fit the circular staircase successfully. We are very satisfied with his work.
Bill’s hallmark is absolute obsession with perfection. He did all the work himself—seldom taking a break so he could concentrate on his job. He does not farm the work out to a “crew’ as all our other contractor’s would have done.
Timing is a matter of Bill being fully prepared to complete the installation. He did not rush the preparation.
I would recommend Bill with enthusiasm.
Bills exceeded our expectations in the performance of his contract with us.

J. McWalters

Placentia

 

 


 

I had a great experience all together. After finding the web site I emailed what we needed. I had a response with details on how to proceed. We took pictures of our stairs and within a day we had a bid . The prices are very fare as we had 2 other higher bids.
We bought rod iron balusters with oak railings and moldings. Bill installed all the project in one day . It looks beautiful. We decided to stain the oak to match our hardwood stairs and floor and it came out great.
I would highly recommend using the company for a few good reasons...

 

1. honest about product
2. trustworthy in your house
3. quality of work a true craftsman
4. dependable to get the job done

J. Buhler
Laguna Niguel

 


 

Prestige Stairs is a classy organization.  My emails were answered promptly and thoughtfully.  You delivered a quality product with professionalism, courtesy, and artistry.  It was a pleasure to work with a company that returns calls, shows up when they say they’ll be there, and finish on time.  I love my new stair rails and smile whenever I look at them.  Our stairs went from looking like Al Bundy’s staircase to elegant oak. What a pleasure doing business with you and how lucky for me to have found your web site.


Pam Koch
Santa Clarita

 



 

I am very happy with the new staircase installed by you and your company. The quality of work is superb. I certainly was surprised that the job was completed in one day. I would recommend your services without a doubt.

Thanks again,

Keith M.
Fountain Valley

 

 

 

 

 

 


 

FAQ'S

One day can make all the difference...            
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 Why Choose Us

We have been in the professional stair building industry for more than 22 years.

 

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Before and After

What belongs in your home?

 Original 70's railing

 
Custom Crafted Sta
ir

 

 

 

 

 Contact Us

If you're looking for a  wood stair banister stairway, feel free to contact us.

 

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Featured Stairs

Nice stairs, bird not included

 

 

 

 

 

 

 FAQ'S

95% of all stairs we do take one day for instillation,

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 FAQ'S

Oak is the always the most cost effective.

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Bid Information
We service these areas in Southern California:
Orange County, Los Angeles County, San Bernardino County, Riverside County and some areas within San Diego County.
 
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 FAQ'S

One day can change your stairs  
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