FAQ's (Frequently Asked Questions) Page


 

 

1.   How soon can you start?
2.   How long does it take?

3.   Can you give me an exact bid from pictures?

4.   How much does a banister cost?

5.   Are you competitively priced?

6.   Do you work in areas other than Southern 
      California?

7.   Can you install a banister on wood flooring/ Pergo/ 
      engineered materials on the steps?

8.   Do you do Paint, Stain, or Finish?

9.   Do you do Pre-stain or Pre-paint stair parts?
10.
Should the wood components be sent in advance for
      pre-finishing?

11.
 Do you sell stair parts or material to build stairs?
12. 
I have most or all of the stair parts.  Will you install
      them for me?

13. 
Do you make stairs with other materials besides
       wood?

14.
 Do you only have or make oak stairs & railings?
15.  Do You Install/build spiral staircases?

 

 

 

 

Services we DO NOT provide (due to a relentless amount of calls)
    

1.  Selling of retail stair parts.
2.  Install or build spiral stairs.

3.  We don't provide drawings/specs. for 
     architects or engineers.

4.  We don't provide repair service.

5.  We don't provide installation consultation.

6.  We don't install flooring other than our wood stair
     treads. 

 

 

 

 


 

How soon can you start?

 

A lead time of 2-4 weeks is typical We may start earlier, depending on our work schedule at that time and materials required to do the job.  Ordering of custom/exotic material will take longer to set up


 

How long does it take?

 

95% of all installations take one day to complete.  Timing,  depends on the scope of the job and size of your stairs.

 

 


Can you give me an exact bid from pictures?

 

Yes.  We have successfully provided bids via the Internet, for more than six years.  Based on the photos/plans you provide and the details surrounding the work you want performed, we can provide an exact cost for your job.

 


 

How much does a banister cost?

 

With your email specifications and digital photos, we will determine the exact cost for the work to be performed.  If requested, we will also include optional upgrades, variations, etc.

 


 

Are you competitively priced?

 

Because our focus/expertise is on wood stair products only, we are able to deliver a premium product at a very competitive price.  We don't gouge or negotiate, so you can be certain you are getting our "bottom line price".  You get all of this, in about a day or so.  If you have a bid from another contractor, we are happy to review it.

 

Note: We don't sub-contract or hire temporary labor for any of the work performed.  You get the experienced contractor on-site. 

  

 


Do you work in other states than California?

 

We're based in Southern California.  On a limited basis, we will consider and bid for projects in Hawaii.  Inquire within for additional information.

 


 

 

Can you install a banister on wood flooring/ Pergo/ engineered materials on the steps?

 

Yes.  Keep in mind that we do not repair, clean-up or add detail to the work performed by the flooring installers.  As well, skirt boards (giving the stairs a more finished look) cannot be installed after the flooring has been installed. 

 


 

 

Do you do Paint, Stain, or Finish?

 

No.  With more than 20 years of experience, our main focus/specialty is in wood stairs ONLY and not the finish work.  We don't provide referrals/make recommendations for vendors to paint or stain the stairs, as this is work we cannot guarantee.

 

Note: Many of the details are available in a white gloss primed finish, which doesn't require painting/finishing.

 


 

Do you do Pre-stain or Pre-paint stair parts?

 

No.  Parts must be fitted and sanded.


We do not recommend pre-painting/staining of stair parts, as there is cutting & fitting involved with the job. This means, you would be scraping and sanding through the finish. This would leave a blemish!

 

Note: Balusters are available in a white gloss primed finish, which doesn't require painting/finishing.

 


 

Do you sell stair parts or material to build stairs?

 

No. We are not a retail company.  We only bid to install banisters with our material.

 


 

I have most or all of the stair parts.  Will you install them for me?


No!  The parts you have may have been made or ordered with a different installation idea in mind, than you have planned with Prestige Stairs, Inc. We cannot guarantee our workmanship if we use materials by others. If extra parts are needed, it would be difficult to match the product exactly.  As well, all product we use is cut/measured to California State building code.

 


 

 

Do you make stairs with other materials besides wood?

 

If requested, we will use Iron Balusters on our wood systems,  as seen on our website.

 

We DO NOT install modern/contemporary stairs to include: glass, cables, stone, tile, twigs, etc.

 


 

 

Do you only have or make oak stairs & railings?
 

We stock a full line of Red Oak, Hard Maple, Mahogany, Cherry, and paint grade systems. Oak is our leading species and our most economically proven as stain grade material (it's least expensive and the easiest to stain). 

Aside from Oak, other wood material is more costly.

 

Note: Any of the woods mentioned may be stained to achieve the look you want.

 

 


 

What species of wood do you work with? 

 

We work with Oak, Poplar/paint grade, Maple and Cherry on a regular basis.  Other hardwoods are available on a limited basis.

 

 


 

Can you provide drawings or engineering specs for the Los Angeles building department?

 

NO!, If you/your and architect, engineer, builder, etc. is looking for drawings, specifications or other to submit to the L.A. building department DON'T call us. This is not something we provide

 

 


 

Do you provide Spiral Stairs?

 

No! This is not a service we provide, 

 

 

 

 

 

 


 

 Testimonial

"I was very please with the stairs you installed in my house.  Finding a good reliable contractor/carpenter is hard to come by.  I was fortunate enough to find you for the job."   

 

L. Nguyen, Torrance
 

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Before and After

What belongs in your home?

 Original 70's railing

 

or
Custom Crafted Stair

 

 

 

 

Glossary
"Balustrade System"

A collective term which refers to the newels, balusters and handrail on a particular stairway, also commonly know as a Banister.

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 FAQ'S

One day can change your stairs.  
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 Why Choose Us

Licensed in California, with 20 years in the professional stair building installation industry. 

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 Testimonial
"We took pictures of our stairs and within a day we had a bid . The prices are very fare as we had 2 other higher bids."

J. Buhler, Laguna Niguel
 

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 Contact Us

If you're looking for a  wood stair banister stairway, feel free to contact us.

 

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